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Charter Cable Continues to Suck.

Posted on 2011.11.26 at 16:32


(Anonymous) at 2011-11-28 07:10 (UTC) (Link)
I've opted to go with Vodafone (for at least the next year and a half).

I'll probably still get a Asian accent, but at least I know I could in theory climb into my car and drive to the Auckland Call centre and beat someone up (in Theory)
Jonathan Andrew Sheen
leviathan0999 at 2011-11-28 15:26 (UTC) (Link)
It's not what I hereby unilaterally declare "The Call Center Accent" I object to: It's what it means: That I've reached a hapless script-monkey, lacking the skills and the authority to solve any problems, with a single layer of phony escalation, nominal "supervisors" with no greater ability to fix things, in a box, carefully firewalled, without recourse to or communication with the organization they represent, thereby insuring that customer's concerns never actually reach them.
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